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POLICIES

RESERVATIONS & CANCELLATIONS

• MC/Visa/Amex/Discover cards are all accepted to hold reservations and as methods of payment.
• If you wish to pay by check or cash, 50% deposit must be received 2 weeks prior to your arrival to guarantee your room.
• Should you have a need to cancel or change your reservation, please contact us at 585-374-6719 at least 14 days in advance of your scheduled arrival to avoid a cancellation fee.  Cancellation fees vary by time of year and number of nights booked.  Off season and midweek cancels with less than 14 days notice are subject to a minimum of one night and a maximum of 100% penalty depending on our ability to rebook your room.  All cancels are subject to a $25 charge. Cancels during high season or holiday weekends are subject to minimum 50% and maximum 100% of booking for cancels with less than 14 days notice depending on our ability to rebook your room.  A portion of this charge may be used on a future stay. Call to discuss your options

CHECKING IN & CHECKING OUT

• Please use front door for check in.
• Parking is available at the rear of the house and on the street.
• Check in time is normally after 3PM. Let us know if you will be arriving after nightfall.
• Check out time is 11AM on weekends, Noon on Mondays.

FACILITIES & DINING

• The fireplaces are self contained and we will show you how to use them properly upon check in
• Please feel free to enjoy the front parlor with its pretty fire or help yourself to the reading library in the dining room.
• In our upstairs hallway outside your door is a microwave and small guest refrigerator and microwave popcorn for your enjoyment if you want to watch a movie in your room. 

CHILDREN

• Please call in advance to discuss availability to accommodate children.

PETS

• Pets are not allowed.

SMOKING

• There is no smoking or open flame allowed in the guest rooms. If you are smokers, there are two lovely side porches where you can enjoy smoking outside.